Do these 3 actions and customers will LOVE you!

This is what customers want to see from us.

It’s getting bigger and bigger and I realized awhile ago that the smart reps are going to be the ones who embrace it.

I’ve spent a lot of my career doing research, and here’s just a few of the things that really annoy customers.

Sales people are motivated by money. If you want to have good salespeople working for you, pay them, and pay them well.

It always amazes me how often people are being paid to "teach sales" who have never really done it.

I used to do this in the early days and it didn’t get me very far; here’s why and what you should do instead.

My first year in sales was frustrating but the hard work truly paid off! Here’s what I did…

During a sales call, it's crucial to resist the urge to interrupt, no matter how tempting it can be.

THIS is your customer’s main priority and here’s how you can help…

This is what your customers actually WANT to hear!

Don't be a mediocre sales rep; do this 1 thing to be an AMAZING rep.

Don’t be scared to call your customers, especially prospects. 

You don’t have to be an extrovert to win at sales.

This is what managers should be doing instead.

Nothing is impossible; here’s why!

Did you know research shows that most sales reps give up after just a few tries?

The one mistake sales people sometimes make is making it all about THEM.

People used to think sales success came from learning how to close and close well.

Have you ever been (un)fortunate enough to have to sit through a Power Point deck with 85 slides with teensy, tiny font? 🙋‍♀️. Most of us have, and it can be SO painful.